Privacy Policy
Your privacy matters to us — especially for the personal nature of the products we sell. This page explains what we collect and how we use it.
What we collect
- Contact details — your name, phone number and delivery address, provided when you place an order.
- Order details — the products you ordered and delivery preferences.
How we use it
- To confirm, process and deliver your orders.
- To answer your questions and provide support on WhatsApp or by phone.
- To contact you about your current or recent orders only.
What we never do
- We never sell, rent or share your personal information with third parties for marketing.
- We never send unsolicited promotional messages.
- We never reveal what you ordered — packages are plain and unmarked, and our messages stay neutral.
Data security
Order information is stored securely and access is limited to the staff handling your delivery. Messages on WhatsApp are protected by WhatsApp's own end-to-end encryption.
Your rights
You can ask us at any time what information we hold about you, or request that it be deleted, by messaging 0345-0433271 on WhatsApp.
